Compliance Policy

Introduction
This Compliance Policy establishes the principles and guidelines that govern Seatrade - Agência Marítima de Angola, Limitada actions, ensuring compliance with applicable laws, regulations, and internal standards, as well as promoting a culture of integrity, ethics, and responsibility.

Objectives
• To ensure compliance with applicable national and international legislation, including safety, environmental, and labor standards.
• To prevent legal, financial, and reputational risks.
• To promote ethical and transparent practices in all of the organization's activities.
• Ensure alignment with international benchmark standards, including compliance with sanctions programs (e.g., OFAC, UK, EU).

Scope
This policy applies to all SEATRADE employees, managers, suppliers, service providers, and business partners.

Fundamental Principles
• Legality: strict compliance with national laws and regulations, including Angolan legislation on public probity and labor standards.
• Integrity: ethical, honest, and transparent conduct.
• Responsibility: commitment to sustainability, safety and respect for human rights.
• Impartiality: prohibition of discrimination, harassment, or unfair favoritism.

Rules of Conduct
• Prohibition of corruption, bribery and fraud.
• Proper use of organizational resources.
• Respect for health, safety, and environmental regulations.
• Confidentiality and protection of personal and corporate data.

Risk Management and Internal Controls
• Implementation of monitoring and auditing mechanisms.
• Periodic assessment of compliance risks.
• Adoption of corrective and preventive measures.

Whistleblowing Channel
SEATRADE provides a secure and confidential channel for reporting violations of this policy, guaranteeing protection against retaliation.

Training and Communication
All employees must participate in ongoing training programs in compliance, ethics, and integrity.

Sanctions and Disciplinary Measures
Failure to comply with this policy may result in disciplinary action, including warnings, suspensions or termination of contract, without prejudice to applicable civil and criminal liabilities.

Review and Update
This policy will be reviewed periodically to ensure ts alignment with the organization's legal, regulatory, and strategic changes.

  • “It has been a true pleasure working with your team throughout this campaign in Angola. The collaboration and mutual trust that developed between our teams have been key to the success we have jointly achieved.

    Personally, I am grateful for the opportunity to work with such a dedicated and capable team. The constructive cooperation and spirit of partnership we have experienced with Seatrade have made this campaign both rewarding and memorable.”

    Jon K. Offshore Support Vessel Manager

  • “Agradecemos a Seatrade pelo excelente suporte e profissionalismo nas operações em Angola. A dedicação e a rapidez em atender às necessidades da nossa equipe têm feito toda a diferença. A comunicação clara e eficiente tem sido fundamental para garantir operações seguras e pontuais. Recomendo fortemente a parceria com esta equipe confiável e eficiente!”

    “We thank Seatrade for the excellent support and professionalism in operations in Angola. The dedication and promptness in meeting our team’s needs have made all the difference. Clear and efficient communication has been essential to ensure safe and timely operations. I strongly recommend partnering with this reliable and efficient team!”

    Alexandre C. Global trading company country Manager

  • “Já se passaram quase dois anos desde que começámos a trabalhar juntos nas nossas operações de importação de cereais, e valorizamos muito esta parceria. A vossa equipa continua a garantir um excelente acompanhamento dos navios, uma coordenação fluida com os terminais e as alfândegas, e uma comunicação clara durante todo o processo.

    Agradecemos profundamente a vossa fiabilidade, profissionalismo e abordagem proativa.”

    “It has been nearly two years since we started working together on our grain import operations, and we truly value the partnership. Your team continues to deliver excellent vessel follow-up, smooth coordination with terminals and customs, and clear communication throughout the process.

    We greatly appreciate your reliability, professionalism, and proactive approach.”

    Andreas, Supply Chain Officer of a Grain Importer

  • “Confiamos na Seatrade para as nossas operações de gasóleo e combustível ao longo da costa angolana.

    Excecional experiência marítima e coordenação impecável com as autoridades locais — um parceiro de confiança para todas as nossas operações de combustíveis marítimos.”

    “We rely on Seatrade for our operations of gasoil and fuel along the Angolan coast.

    Exceptional maritime expertise and flawless coordination with local authorities — a trusted partner for all our marine fuels operations.”

    Eduardo C, General Manager Angola – Marine fuels global supplier

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